What delivery options do we offer?
We offer fast delivery on all orders, with Free Shipping on all orders to England, Wales & Scotland with Standard Delivery (2-4 business days) and Express Delivery (1-2 business days) options available. Additional charges may be applicable on orders outside of these regions and the best way to check the options are at checkout. We also able to ship internationally across Europe, with delivery between 7-10 business days.
How long will it take to receive my order?
Standard Deliveries will take 2-4 business days, however we aim to dispatch all orders as soon as possible. We offer an Express Delivery option on certain products for a small additional charge, with delivery times between 1-2 business days. European deliveries will be between 7-10 business days.
Will I receive all my items at once?
If you have ordered more than one item, it is likely they will be delivered at the same. However on some occasions you might receive them on different days and / or with different delivery companies. We use a variety of reputable UK couriers based on quality of service and cost to make sure we can get your order to you in the quickest way and keep the price of our equipment as affordable as possible. Tracking information is provided on all orders. Due to the size and the weight of orders many of our products ship in multiple boxes which can sometimes be separated in transit as it goes through the courier';s network and may not be delivered together. We would recommend checking the tracking in the first instance and if the rest of order hasn't turned up within 48 hours please contact us. What time of day will my delivery take place?
Deliveries typically take place between 8am and 6pm. Our couriers are unable to give specific times for delivery but will provide you with an estimated window prior to the delivery via SMS / email.
What happens if I'm not home to receive my order?
Tracking information is provided on all orders on dispatch which will be sent to you by either email or phone number, with all of our couriers providing the option to reschedule delivery to a more convenient date.
Do you delivery Internationally?
We ship to the UK as well as Austria, Belgium, Finland, France, Germany, Hungary, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugal, Sweden and Switzerland. European orders will take between 7-10 business days for delivery, however may be subject to longer delivery times depending on local customs clearance procedures. Shipments to Europe will incur a small additional delivery charge which will be shown at checkout. Customs charges are the responsibility of the customer, with the courier reaching out to you directly. Contact us if you want a local quote.